party city visual search
Presented at: Salesforce Dreamforce ‘19 Retail Keynote.
Role: Designer and Demo Engineer
Software used: Axure
Customer
Jessica Ding
Planning a party
Jessica needs to plan a party and uses the Party City app visual search feature to make her shopping experience quick and easy.
Service Agent
Kexin Smith
easy item cancel
When Jessica decides to return an item, Kexin is there to help.
Customer
Jessica Ding
Profile building
Party City will follow up with Jessica post-purchase to continue to build out her customer profile.
